Privacy Policy

"QXG Trading" is the trading name of QuantumX Globalcomm FZ LLC, a free-zone company registered in the United Arab Emirates with offices at 95 Al Soon Street, Umm Suqeim 2, Dubai. We act as the data controller for personal data processed through this site.

We collect information you provide voluntarily through the inquiry form, plus a small amount of technical data captured automatically for site security and performance.

• Form data: name, email, phone (optional), company, country, product of interest, and message text.
• Technical data: transient IP address, user agent, referrer, request timestamp, locale, and host.
• Purpose: to respond to your inquiry and prepare commercial offers, to keep records required for trade compliance and audit, and to meet UAE accounting and anti-money-laundering obligations applicable to trading companies.

We use a small number of strictly-necessary cookies for language preference and session continuity, plus optional analytics cookies set by a third-party analytics provider to measure aggregated page usage. You can disable cookies in your browser; the site will continue to function, but your language preference may not persist between visits.

We rely on a small number of trusted sub-processors to run the site and handle inquiries.

• A managed content platform that stores inquiry records (hosted within the EU and the United States).
• A transactional email provider that delivers notification messages (United States).
• An infrastructure provider that serves the site from a global edge network.
• A third-party analytics provider that processes aggregated usage statistics (United States).
• We do not sell personal data and we do not share it with parties outside of these processor categories without your prior consent or a legal obligation.

Inquiry records are retained for 24 months from the date of the last meaningful contact with you, after which they are deleted or fully anonymised. Records connected to an active commercial agreement are kept for the duration of that agreement plus the retention period required by UAE accounting law (typically 5 years).

Under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may request access to, correction of, transfer of, or deletion of your personal data, and you may object to or withdraw consent for specific processing. Send your request from the email address you originally contacted us with, and we will respond within 30 days.

We may update this notice as our processing changes or as UAE law evolves. The "Last updated" date at the top of this page indicates the version in force.

For questions or to exercise your data rights, write to us from the address you have on file at info@qxg.ae.